Frequently asked questions
Can't find what you're looking for? Reach out and our team will walk you through it.
Everything, answered.
Can't find what you're looking for? Reach out and our team will walk you through it.
Looking for setup help instead? Get the Player app for download and install instructions.
Apollo Group TV is an IPTV subscription service — you get access to live TV channels and an on-demand movie and series library through the Apollo Player app, on whichever supported device you use.
Smart TVs, Amazon Firestick, Android and iOS phones/tablets, Android TV boxes, MAG devices, and Enigma2 receivers are all supported through our activation app.
Instantly. As soon as your payment is confirmed, your activation code and setup instructions are sent to your email — most people are watching within a few minutes.
Yes, a free trial is available so you can test channel quality and device compatibility before choosing a plan.
Your stream is delivered across multiple servers. If one server gets congested, playback automatically reroutes to a healthier one — so channels keep playing instead of freezing or buffering.
Choose the tier that matches your household when you subscribe — 1, 2, 3, or 4 devices, all streaming simultaneously on the same plan. You can pick your device count directly on the pricing page.
22,000+ live channels spanning sports, news, movies, kids, and international content, plus a 90,000+ title on-demand library of movies and series, updated regularly.
Our 24/7 chat support team can walk you through setup on any supported device, and our activation app is designed to get you streaming in a couple of minutes.
Reach out to our support team within the first 48 hours of activation if you're experiencing issues we can't resolve — we'll review refund requests on a case-by-case basis.
A single one-time payment for permanent access to the full channel and VOD library — no recurring subscription, ever. It includes the same premium support and free updates as our regular plans.
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22,000+ channels and 90,000+ movies & series, activated in minutes.